OBJECT

InboundMailbox

An inbound mailbox.

link GraphQL Schema definition

  • type InboundMailbox implements NoteableInterface, LoggableInterface {
  • # The ID of the entity.
  • id: Int64Bit!
  • # An ID that uniquely identifies this entity across the whole Sonar system.
  • sonar_unique_id: ID!
  • # The date and time this entity was created.
  • created_at: Datetime!
  • # The last date and time this entity was modified.
  • updated_at: Datetime!
  • # A string that shows the version of this entity. It will be incremented whenever
  • # the entity is modified.
  • _version: String!
  • # Whether or not to append a signature.
  • append_signature: Boolean!
  • # The auto reply to send.
  • auto_reply: Text
  • # The ID of an `EmailDomain`.
  • email_domain_id: Int64Bit!
  • # Whether or not to enable Slack integration.
  • enable_slack_integration: Boolean!
  • # Whether or not this is enabled.
  • enabled: Boolean!
  • # The mailbox email is sent from.
  • from_mailbox: String!
  • # The name to send from when using this email message. If `null`, then the system
  • # default will be used.
  • from_name: String!
  • # The inbound mailbox.
  • inbound_mailbox: String!
  • # A descriptive name.
  • name: String!
  • # Whether the email body should be posted to Slack, or just the email subject.
  • post_email_body_to_slack: Boolean
  • # The priority of this item.
  • priority: TicketPriority!
  • # Whether or not an auto reply should be sent.
  • send_auto_reply: Boolean!
  • # The signature to append. You can include `[PUBLIC_NAME]` as a variable to insert
  • # the user's public name when the signature is appended.
  • signature: Text
  • # The URL of a Slack webhook. You can generate one at
  • # https://my.slack.com/services/new/incoming-webhook.
  • slack_webhook_url: URL
  • # The ID of a `TicketGroup`.
  • ticket_group_id: Int64Bit!
  • # An email domain.
  • #
  • # Arguments
  • # id: The ID of the entity.
  • # sonar_unique_id: An ID that uniquely identifies this entity
  • # across the whole Sonar system.
  • # created_at: The date and time this entity was created.
  • # updated_at: The last date and time this entity was modified.
  • # _version: A string that shows the version of this entity. It
  • # will be incremented whenever the entity is modified.
  • # dkim: Whether or not the DKIM record is valid.
  • # domain: A domain name.
  • # spf: Whether or not the SPF record is valid.
  • # verified: Whether or not the record is verified.
  • # paginator: Provides the ability to paginate through results.
  • # sorter: Provides the ability to sort results.
  • # search: Complex search parameters.
  • # general_search: Search across all string fields with partial
  • # matching.
  • # aggregation: Provides the ability to return aggregated
  • # mathematical data about your results.
  • # reverse_relation_filters: Reverse relation filters allow you to
  • # filter the result of a relation, and use that filter to affect the returned root
  • # elements.
  • email_domain(
  • id: Int64Bit,
  • sonar_unique_id: ID,
  • created_at: Datetime,
  • updated_at: Datetime,
  • _version: String,
  • dkim: Boolean,
  • domain: DomainName,
  • spf: Boolean,
  • verified: Boolean,
  • paginator: Paginator,
  • sorter: [Sorter],
  • search: [Search],
  • general_search: String,
  • aggregation: [Aggregator],
  • reverse_relation_filters: [ReverseRelationFilter]
  • ): EmailDomain
  • # A ticket.
  • #
  • # Arguments
  • # id: The ID of the entity.
  • # sonar_unique_id: An ID that uniquely identifies this entity
  • # across the whole Sonar system.
  • # created_at: The date and time this entity was created.
  • # updated_at: The last date and time this entity was modified.
  • # _version: A string that shows the version of this entity. It
  • # will be incremented whenever the entity is modified.
  • # closed_at: The time this was closed at.
  • # closed_by_user_id: The ID of the `User` that closed this.
  • # description: A human readable description.
  • # due_date: The date this invoice is due by.
  • # inbound_mailbox_id: The ID of an `InboundMailbox`.
  • # parent_ticket_id: The ID of the `Ticket` that this `Ticket` is
  • # a child of.
  • # priority: The priority of this item.
  • # status: The status.
  • # subject: The subject.
  • # ticket_group_id: The ID of a `TicketGroup`.
  • # ticketable_id: The ID of the entity that this `Ticket` is
  • # associated with.
  • # ticketable_type: The type of entity that this `Ticket` is
  • # associated with.
  • # user_id: The ID of a User.
  • # paginator: Provides the ability to paginate through results.
  • # sorter: Provides the ability to sort results.
  • # search: Complex search parameters.
  • # general_search: Search across all string fields with partial
  • # matching.
  • # aggregation: Provides the ability to return aggregated
  • # mathematical data about your results.
  • # reverse_relation_filters: Reverse relation filters allow you to
  • # filter the result of a relation, and use that filter to affect the returned root
  • # elements.
  • tickets(
  • id: Int64Bit,
  • sonar_unique_id: ID,
  • created_at: Datetime,
  • updated_at: Datetime,
  • _version: String,
  • closed_at: Datetime,
  • closed_by_user_id: Int64Bit,
  • description: Text,
  • due_date: Date,
  • inbound_mailbox_id: Int64Bit,
  • parent_ticket_id: Int64Bit,
  • priority: TicketPriority,
  • status: TicketStatus,
  • subject: String,
  • ticket_group_id: Int64Bit,
  • ticketable_id: Int64Bit,
  • ticketable_type: TicketableType,
  • user_id: Int64Bit,
  • paginator: Paginator,
  • sorter: [Sorter],
  • search: [Search],
  • general_search: String,
  • aggregation: [Aggregator],
  • reverse_relation_filters: [ReverseRelationFilter]
  • ): TicketConnection!
  • # A note.
  • #
  • # Arguments
  • # id: The ID of the entity.
  • # sonar_unique_id: An ID that uniquely identifies this entity
  • # across the whole Sonar system.
  • # created_at: The date and time this entity was created.
  • # updated_at: The last date and time this entity was modified.
  • # _version: A string that shows the version of this entity. It
  • # will be incremented whenever the entity is modified.
  • # message: The message.
  • # noteable_id: The ID of the entity that owns this note.
  • # noteable_type: The type of entity that owns this note.
  • # priority: The priority of this item.
  • # user_id: The ID of a User.
  • # paginator: Provides the ability to paginate through results.
  • # sorter: Provides the ability to sort results.
  • # search: Complex search parameters.
  • # general_search: Search across all string fields with partial
  • # matching.
  • # aggregation: Provides the ability to return aggregated
  • # mathematical data about your results.
  • # reverse_relation_filters: Reverse relation filters allow you to
  • # filter the result of a relation, and use that filter to affect the returned root
  • # elements.
  • notes(
  • id: Int64Bit,
  • sonar_unique_id: ID,
  • created_at: Datetime,
  • updated_at: Datetime,
  • _version: String,
  • message: Text,
  • noteable_id: Int64Bit,
  • noteable_type: NoteableType,
  • priority: NotePriority,
  • user_id: Int64Bit,
  • paginator: Paginator,
  • sorter: [Sorter],
  • search: [Search],
  • general_search: String,
  • aggregation: [Aggregator],
  • reverse_relation_filters: [ReverseRelationFilter]
  • ): NoteConnection!
  • # A log entry.
  • #
  • # Arguments
  • # id: The ID of the entity.
  • # sonar_unique_id: An ID that uniquely identifies this entity
  • # across the whole Sonar system.
  • # created_at: The date and time this entity was created.
  • # updated_at: The last date and time this entity was modified.
  • # _version: A string that shows the version of this entity. It
  • # will be incremented whenever the entity is modified.
  • # current: Current data.
  • # legacy: Whether or not this log was transferred from a Sonar v1
  • # instance. If so, the formatting will not match current version logs.
  • # legacy_title: A title which is only populated on logs that were
  • # imported from Sonar v1.
  • # level: The severity level.
  • # loggable_id: The ID of the entity that this log is attached to.
  • # loggable_type: The type of entity that this log is attached to.
  • # logged_entity_id: The entity ID that triggered the log.
  • # logged_entity_type: The entity that triggered the log.
  • # message: The message.
  • # previous: Previous data.
  • # relation_data: Data from objects related to this change.
  • # type: The type.
  • # user_id: The ID of a User.
  • # paginator: Provides the ability to paginate through results.
  • # sorter: Provides the ability to sort results.
  • # search: Complex search parameters.
  • # general_search: Search across all string fields with partial
  • # matching.
  • # aggregation: Provides the ability to return aggregated
  • # mathematical data about your results.
  • # reverse_relation_filters: Reverse relation filters allow you to
  • # filter the result of a relation, and use that filter to affect the returned root
  • # elements.
  • logs(
  • id: Int64Bit,
  • sonar_unique_id: ID,
  • created_at: Datetime,
  • updated_at: Datetime,
  • _version: String,
  • current: Text,
  • legacy: Boolean,
  • legacy_title: String,
  • level: LogLevel,
  • loggable_id: Int64Bit,
  • loggable_type: String,
  • logged_entity_id: Int64Bit,
  • logged_entity_type: String,
  • message: Text,
  • previous: Text,
  • relation_data: Text,
  • type: LogType,
  • user_id: Int64Bit,
  • paginator: Paginator,
  • sorter: [Sorter],
  • search: [Search],
  • general_search: String,
  • aggregation: [Aggregator],
  • reverse_relation_filters: [ReverseRelationFilter]
  • ): LogConnection!
  • }