OBJECT
TicketReply

A reply on a Ticket.
GraphQL Schema definition

type TicketReply implements EmailableInterface, FileableInterface, LoggableInterface, AccessloggableInterface {
#   The ID of the entity.
id: Int64Bit! 
#   An ID that uniquely identifies this entity across the whole Sonar system.
sonar_unique_id: ID! 
#   The date and time this entity was created.
created_at: Datetime! 
#   The last date and time this entity was modified.
updated_at: Datetime! 
#   A string that shows the version of this entity. It will be incremented whenever 
#   the entity is modified.
_version: String! 
#   The author.
author: String 
#   The email address of the author.
author_email: EmailAddress 
#   The body.
body: Text! 
#   The email headers.
headers: Text 
#   Whether or not the reply was incoming (from an external party) or outgoing (from 
#   a Sonar `User`.)
incoming: Boolean! 
#   The raw body, before any Sonar parsing.
raw_body: Text 
#   The signature to append. You can include `[PUBLIC_NAME]` as a variable to insert 
#   the user's public name when the signature is appended.
signature: Text 
#   The ID of a `Ticket`.
ticket_id: Int64Bit! 
#   The ID of a User.
user_id: Int64Bit 
#   A ticket.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   global_updated_at: The last date and time this entity was 
#   updated, or was the subject of a log.
#   closed_at: The time this was closed at.
#   closed_by_user_id: The ID of the `User` that closed this.
#   company_id: The ID of the company that this entity operates 
#   under.
#   description: A human readable description.
#   due_date: The date this invoice is due by.
#   inbound_mailbox_id: The ID of an `InboundMailbox`.
#   parent_ticket_id: The ID of the `Ticket` that this `Ticket` is 
#   a child of.
#   priority: The priority of this item.
#   spam_score: Mail processor's spam rating for whether or not 
#   this is spam.
#   status: The status.
#   subject: The subject.
#   ticket_group_id: The ID of a `TicketGroup`.
#   ticketable_id: The ID of the entity that this `Ticket` is 
#   associated with.
#   ticketable_type: The type of entity that this `Ticket` is 
#   associated with.
#   user_id: The ID of a User.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
ticket(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
global_updated_at: Datetime,
closed_at: Datetime,
closed_by_user_id: Int64Bit,
company_id: Int64Bit,
description: Text,
due_date: Date,
inbound_mailbox_id: Int64Bit,
parent_ticket_id: Int64Bit,
priority: TicketPriority,
spam_score: Float,
status: TicketStatus,
subject: String,
ticket_group_id: Int64Bit,
ticketable_id: Int64Bit,
ticketable_type: TicketableType,
user_id: Int64Bit,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): Ticket 
#   A user that can login to Sonar.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   completed_setup: Whether or not the user has completed the 
#   setup process.
#   email_address: An email address.
#   enabled: Whether or not this is enabled.
#   is_sonar_staff: Whether or not this user is a Sonar employee.
#   language: A supported language.
#   mobile_number: A mobile phone number. This will be used to send 
#   SMS messages.
#   name: A descriptive name.
#   public_name: The publicly viewable name of this user.
#   role_id: The ID of a Role.
#   super_admin: Super admins receive all system permissions 
#   automatically, regardless of their role.
#   username: A username, used for authentication.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
user(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
completed_setup: Boolean,
email_address: EmailAddress,
enabled: Boolean,
is_sonar_staff: Boolean,
language: Language,
mobile_number: Numeric,
name: String,
public_name: String,
role_id: Int64Bit,
super_admin: Boolean,
username: String,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): User 
#   An email.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   body: The body.
#   email_address: An email address.
#   emailable_id: The ID of the entity that this email was sent to.
#   emailable_type: The type of entity that this email was sent to.
#   reject_reason: If rejected, the reason for rejection.
#   status: The status.
#   subject: The subject.
#   to_name: The name of the recipient.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
emails(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
body: Text,
email_address: EmailAddress,
emailable_id: Int64Bit,
emailable_type: EmailableType,
reject_reason: String,
status: EmailStatus,
subject: String,
to_name: String,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): EmailConnection! 
#   A file.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   description: A human readable description.
#   file_size_in_bytes: The file size, in bytes.
#   fileable_id: The ID of the entity that owns this file.
#   fileable_type: The type of entity that owns this file.
#   filename: The file name.
#   mime_type: The MIME type of the file.
#   primary_image: An image file may be set to the primary image. 
#   This will be used as the displayed image for the object that this file is 
#   associated to throughout Sonar.
#   user_id: The ID of a User.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
files(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
description: String,
file_size_in_bytes: Int64Bit,
fileable_id: Int64Bit,
fileable_type: FileableType,
filename: String,
mime_type: String,
primary_image: Boolean,
user_id: Int64Bit,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): FileConnection! 
#   A log entry.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   current: Current data.
#   legacy: Whether or not this log was transferred from a Sonar v1 
#   instance. If so, the formatting will not match current version logs.
#   legacy_title: A title which is only populated on logs that were 
#   imported from Sonar v1.
#   level: The severity level.
#   loggable_id: The ID of the entity that this log is attached to.
#   loggable_type: The type of entity that this log is attached to.
#   logged_entity_id: The entity ID that triggered the log.
#   logged_entity_type: The entity that triggered the log.
#   message: The message.
#   previous: Previous data.
#   relation_data: Data from objects related to this change.
#   type: The type.
#   user_id: The ID of a User.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
logs(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
current: Text,
legacy: Boolean,
legacy_title: String,
level: LogLevel,
loggable_id: Int64Bit,
loggable_type: String,
logged_entity_id: Int64Bit,
logged_entity_type: String,
message: Text,
previous: Text,
relation_data: Text,
type: LogType,
user_id: Int64Bit,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): LogConnection! 
#   An access log history on an entity.
# 
# Arguments
#   id: The ID of the entity.
#   sonar_unique_id: An ID that uniquely identifies this entity 
#   across the whole Sonar system.
#   created_at: The date and time this entity was created.
#   updated_at: The last date and time this entity was modified.
#   _version: A string that shows the version of this entity. It 
#   will be incremented whenever the entity is modified.
#   access_datetime: The date and time that this entity was 
#   accessed.
#   accessloggable_id: The ID of the entity that this access log 
#   belongs to.
#   accessloggable_type: The entity that this access log belongs 
#   to.
#   entity_id: The ID of the entity that this access log belongs 
#   to.
#   entity_name: The entity that this access log belongs to.
#   user_id: The ID of the user that accessed this entity.
#   paginator: Provides the ability to paginate through results.
#   sorter: Provides the ability to sort results.
#   search: Complex search parameters.
#   general_search: Search across all string fields with partial 
#   matching.
#   aggregation: Provides the ability to return aggregated 
#   mathematical data about your results.
#   reverse_relation_filters: Reverse relation filters allow you to 
#   filter the result of a relation, and use that filter to affect the returned root 
#   elements.
access_logs(
id: Int64Bit,
sonar_unique_id: ID,
created_at: Datetime,
updated_at: Datetime,
_version: String,
access_datetime: Datetime,
accessloggable_id: Int64Bit,
accessloggable_type: String,
entity_id: Int64Bit,
entity_name: String,
user_id: Int64Bit,
paginator: Paginator,
sorter: [Sorter],
search: [Search],
general_search: String,
aggregation: [Aggregator],
reverse_relation_filters: [ReverseRelationFilter]
): AccessLogConnection! 
}
TicketReply

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GraphQL Schema definition

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